Friday, October 25, 2013

ESXi 5.1 - vShield Endpoint installation encountered error while installing vib

We recently decided to transition from traditional agent based anti-virus to the newer hypervisor based vShield solutions.  As part of that evaluation, you have to deploy the vShield Manager virtual appliance in vCenter and install the vShield Endpoint on each host you want to test your vShield solution with.

After logging into the VMWare site and heading to downloads, I found that the latest version of vShield Manager(listed as vShield Endpoint) was 5.0.2.  After deploying and configuring the vShield Manager virtual appliance, the next step is to install the Endpoint on a host.  However, upon attempting to install, I was presented with the following error:

"vShield Endpoint installation encountered error while installing vib"

I immediately head out to Google to try and resolve this error message.  The first article I come across is VMWare KB2032211.  While the article was not specifically for ESXi 5.1, we did use the custom Dell ESXi 5.1 ISO to install on our hosts.  And being that I really hadn't found ANY other useful information regarding the error, I tried the resolutions listed in the article.


After completing the steps in the article, the error persisted.  At this point, I reached out to VMWare support for a resolution.

Resolution: The problem was vShield Manager needs to be the same version as your vCenter installation.  As it turns out, VMWare has changed the product name of vShield Manager to vCloud Networking & Security.  Although, their website is the last place you will see it called vCloud Networking & Security.  The OVA is deployed as vShield Manager and everything in the appliance is still labeled vShield Manger.

The support engineer also told me he has had countless calls about this issue.

1 comment:

  1. Thanks for this. I had the same problem and your blog helped.

    Kirk

    ReplyDelete