We recently decided to transition from traditional agent based anti-virus to the newer hypervisor based vShield solutions. As part of that evaluation, you have to deploy the vShield Manager virtual appliance in vCenter and install the vShield Endpoint on each host you want to test your vShield solution with.
After logging into the VMWare site and heading to downloads, I found that the latest version of vShield Manager(listed as vShield Endpoint) was 5.0.2. After deploying and configuring the vShield Manager virtual appliance, the next step is to install the Endpoint on a host. However, upon attempting to install, I was presented with the following error:
"vShield Endpoint installation encountered error while installing vib"
I immediately head out to Google to try and resolve this error message. The first article I come across is VMWare KB2032211. While the article was not specifically for ESXi 5.1, we did use the custom Dell ESXi 5.1 ISO to install on our hosts. And being that I really hadn't found ANY other useful information regarding the error, I tried the resolutions listed in the article.
After completing the steps in the article, the error persisted. At this point, I reached out to VMWare support for a resolution.
Resolution: The problem was vShield Manager needs to be the same version as your vCenter installation. As it turns out, VMWare has changed the product name of vShield Manager to vCloud Networking & Security. Although, their website is the last place you will see it called vCloud Networking & Security. The OVA is deployed as vShield Manager and everything in the appliance is still labeled vShield Manger.
The support engineer also told me he has had countless calls about this issue.
Friday, October 25, 2013
Wednesday, June 19, 2013
XenApp 6.5, Citrix UPM and Microsoft Office Errors
So a few months back, we were forced into rolling out a XenApp farm for a high priority application. After implementation, our testing phase was immediately crippled by a chain of strange errors in Excel 2010.
Problem: The users first connection to the Citrix environment goes off without a hitch, no errors and applications work as expected. However, once they disconnect and their profile is migrated to the UPM user store, all subsequent connections see a handful of errors and broken functionality.
Upon launching Excel, the following error would appear for any 3rd party Excel add-ins:
In addition, launching Windows Explorer would display the following errror:
After spending way to many hours on the phone with Citrix support trying to resolve the issue, we narrowed it down to our UPM folder inclusion/exclusion GPO causing the issue.
Resolution: Configure Windows Folder Redirection for the Desktop folder.
As it turns out, during discussions with our consultant regarding the implementation, we told him we did not want the Desktop redirected as we do not want users saving documents there. Apparently, none of us knew of the dependencies Microsoft Office has on the Desktop folder.
Afterwards, I did a little searching and found this article:
http://support.citrix.com/article/CTX130329
While this was of no help during my troubleshooting(because none of my errors led to the article), there are obviously other issues that can arise when excluding the desktop folder in your UPM policy.
Problem: The users first connection to the Citrix environment goes off without a hitch, no errors and applications work as expected. However, once they disconnect and their profile is migrated to the UPM user store, all subsequent connections see a handful of errors and broken functionality.
Upon launching Excel, the following error would appear for any 3rd party Excel add-ins:
Microsoft Excel cannot access the file 'C:\Program Files (x86)\PATH TO ADDIN DLL', There are several possible reasons:After clicking OK on the dialog boxes, everything looked good... until you clicked on File --> Save As or Open! Nothing happens, it appears whatever was causing the issue had broken Windows Explorer functionality within Excel.
- The file name or path does not exist.
- The file is being used by another program.
- The workbook you are trying to save has the same name as a currently open workbook
In addition, launching Windows Explorer would display the following errror:
C:\Users\Username\Desktop refers to a location that is unavailable...And lastly, while displaying no errors at launch, Microsoft Word would exhibit the same broken functionality when trying to open or save documents and hang indefinitely when exiting.
After spending way to many hours on the phone with Citrix support trying to resolve the issue, we narrowed it down to our UPM folder inclusion/exclusion GPO causing the issue.
Resolution: Configure Windows Folder Redirection for the Desktop folder.
As it turns out, during discussions with our consultant regarding the implementation, we told him we did not want the Desktop redirected as we do not want users saving documents there. Apparently, none of us knew of the dependencies Microsoft Office has on the Desktop folder.
Afterwards, I did a little searching and found this article:
http://support.citrix.com/article/CTX130329
While this was of no help during my troubleshooting(because none of my errors led to the article), there are obviously other issues that can arise when excluding the desktop folder in your UPM policy.
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